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Annual Maintenance Contract (AMC)
Annual Maintenance Contract (AMC)
An Annual Maintenance Contract (AMC) with iPlanet offers a proactive and comprehensive approach to managing your IT infrastructure.
Proactive Care & Predictable Costs for Your Apple Ecosystem
At iPlanet, we understand that your Apple devices are mission-critical assets that power your business, learning, and creativity. Our Annual Maintenance Contracts (AMCs) are designed to keep your technology running flawlessly, minimize downtime, and provide you with complete peace of mind-all while helping you plan your maintenance budgets with confidence.
WHAT IS AN AMC WITH iPlanet?
An AMC is a tailored service agreement that covers the maintenance, support, and repair of your Apple devices over a fixed period-typically one year or more. With an iPlanet AMC, you get access to our certified engineers, genuine Apple parts, and priority support, ensuring your devices are always performing at their best.
WHY CHOOSE iPlanet AMC?
1. Tailored Solutions for Every Client
No two organizations are the same. That’s why our AMCs are never one-size-fits-all. We work closely with you to understand your device inventory, usage patterns, business operations, and support needs. Whether you have a handful of devices or a large, multi-location fleet, we build a maintenance plan that’s just right for you.
- Custom Coverage: Choose which devices and models to include-iPhones, iPads, MacBooks, iMacs, and more.
- Flexible Service Levels: Select from basic preventive maintenance to comprehensive, all-inclusive support.
- Scalable Agreements: Easily add or remove devices as your organization grows or changes.
2. Predictable Costs & Budget Control
Unexpected repair costs can disrupt your financial planning. With an iPlanet AMC, you pay a fixed annual fee, making it easy to budget for IT maintenance with no surprises.
- Transparent Pricing: All costs are outlined upfront, with no hidden charges.
- No Surprise Expenses: Covered repairs and maintenance are included, so you’re never caught off guard.
- Better ROI: Regular maintenance extends device life and maximizes your technology investment.
3. Flexible Terms & Comprehensive Coverage
Your business is unique, and so are your support needs. Our AMCs offer unmatched flexibility, allowing you to choose the level of coverage that fits your operations.
- Preventive Maintenance: Scheduled health checks, software updates, and performance optimization to prevent issues before they occur.
- Priority Support: Fast-track access to our Apple-certified engineers for troubleshooting and repairs.
- Onsite & Remote Assistance: Choose onsite visits, remote fix sessions, or a hybrid approach for ultimate convenience.
- Genuine Parts Guarantee: All repairs use 100% genuine Apple parts, preserving your device’s warranty and performance.
- Comprehensive Reporting: Regular reports on device health, repairs, and recommendations for upgrades or replacements.
4. End-to-End Service Experience
From the moment you sign up, iPlanet becomes your single point of contact for all Apple device care.
- Dedicated Account Manager: Personalized support and proactive communication.
- Seamless Logistics: We handle pickup, delivery, and reverse logistics for devices needing in-center repair.
- Data Security: All services are performed with strict data privacy protocols, ensuring your information stays protected.
5. Peace of Mind & Business Continuity
With iPlanet AMC, you can focus on what matters most-your business, your team, and your customers-while we take care of your technology.
- Reduced Downtime: Fast response and resolution minimize disruptions to your workflow.
- Expert Guidance: Our certified engineers provide best-practice advice to optimize your Apple environment.
- Future-Ready: As Apple releases new devices and updates, your AMC can evolve to cover the latest technology.
WHO SHOULD CONSIDER AN iPlanet AMC?
- Enterprises & Corporates: Streamline IT operations and reduce the burden on internal teams.
- Educational Institutions: Ensure uninterrupted learning with reliable device support.
- Creative Agencies & Studios: Keep your Apple-powered workflows running at peak performance.
- SMBs & Startups: Get enterprise-grade support without the overhead of a full-time IT team.
How to Get Started
1. Consultation: Our team assesses your device landscape and support requirements.
2. Custom Proposal: We present a tailored AMC plan with clear terms and pricing.
3. Onboarding: Your devices are enrolled, and you receive a dedicated account manager.
4. Ongoing Care: Enjoy proactive maintenance, priority support, and regular updates throughout your contract term.
Experience Hassle-Free Apple Device Management
With iPlanet’s AMC, you’re not just buying a service contract-you’re gaining a trusted partner committed to your success. Let us handle the technology, so you can focus on what you do best.
